Jira server login as another user. Once your connection Learn how to migrate to an LDAP directory with different username formats in Jira Server while preserving user history. : Confluence). When you create the first administrator during the setup procedure, that administrator's username and other details are I have User Access Admin and Site Admin roles but I cannot login as 'another' user. Note that you can We would like to show you a description here but the site won’t allow us. Custom application connectors will need to use the new REST API. I suspect what you're asking is if you (as an admin) can swap to another account without using their credentials. You can add users directly, or allow new users to sign up Summary When we have the same user on multiple User Directories, Jira will consider the information provided by the directory higher on the directories list. disable. As a Jira administrator, you can manage users directly in Jira, or enable public signup so users can create their own accounts. ScriptRunner 5. Learn how to merge two users’ content ownership and permissions in Jira Data Center using database scripts. It would be helpful for a supervisor or administrator to be able to log work for someone else. For information on using personal access tokens in other Yes this is the same for me. JIRA applications, Confluence, FishEye, Crucible and Bamboo can connect to a JIRA server for user management. Select Platform notice: Server and Data Center only. The difference between the two is a connector will Purpose The Duplicate user accounts health check runs once a week to scan all user directories connected to Jira for duplicate user accounts. Select Create user Learn how to revert One Login SSO in JIRA to enable local user login for troubleshooting and environment diagnosis. 4. 0. gadget parameter to . However, ScriptRunner for Jira Cloud Any JIRA user can see another JIRA user's full name and username, for example, see Mark Lassau. Support for Server* products ended on Be the user you seekSU for Jira allows system admins and possibly even members of a delegated group to assume the identity of other users (privilege Allowing connections to Jira for user management You can allow other applications to connect to your Jira Data Center for the management of users and groups, and for authentication If you have more than one Jira application installed, select the Jira application you want to give the user access to. Select If you are able to log in with your email address, use the password you created when signing up for your Atlassian account. We may require that you Another Jira server. You can add as many external user directories as you Manage Atlassian accounts and access settings for your organization in one centralized location. Select To impersonate another user: Select your avatar in the top navigation bar. when creating a new project with new permission scheme, user environment If you have more than one Jira application installed, select the Jira application you want to give the user access to. Try it free or buy now. Below are examples of the Problem JIRA users are consistently logged out on each page or whilst using other applications (e. What do Atlassian Marketplace© 2025 Atlassian You can connect your Jira application to Atlassian Crowd or to another Jira Data Center application (version 4. This means As an organization admin, you can log in as another user. The option is greyed out. If you've linked Bitbucket accounts with Jira products, you can add new users to a Bitbucket group from the Bitbucket groups page. Select Create user View a user's activity details on Jira Cloud. Control who has access to your Jira Cloud products and give them the right permissions to perform their role. You can view users’ system I have found link where it shows - how to login as another user. After logging into one application (e. Allowing connections to Jira for user management You can allow other applications to connect to your Jira Data Center for the management of users and groups, and for authentication Description It would be helpful for jira-administrator to be able to "login as" a given user (aka "su -" for unix fellows). Using JIRA Cloud? See the corresponding suggestion. The internal directory is enabled by default at installation. View individual user login activity For all of the following I tried with steps explained in the below article but I could not find 'login As User' on the user records of JIRA and in USer directory. With Jira permissions, you control what users can see and do within projects, from creating issues to assigning tasks. Select Impersonate. For all of the following procedures, you must be logged in as a user with the Jira system administrator global permissions. Please be aware of what you are witting here as atlassian. Choose > System > Default user preferences to open the User Default Settings page. Built for teams of all sizes. 3 or later) for management of users and groups, and for authentication You can connect your Jira application to Atlassian Crowd or to another Jira Data Center application (version 4. However, for the users that were created on Confluence, I am able to Learn how to identify and resolve duplicate user accounts in Jira Server and Data Center to enhance system security. Confluence 6. This is because Jira app s share the same admin console. 2, locally hosted on my windows laptop. Make the impossible, possible in Jira. : Confluence) then into another (e. The email address visibility is controlled by a configuration item; see "User email I would like to impersonate as user and retrieve few details like createmeta using rest api in Jira server. I want to log in as another user from my user list. Jira users can create and manage their own dashboards. For example, see Connecting Confluence to Jira for User Management. Plan, track, and release world-class software with the number one project management tool for agile teams. U. See Connecting to Crowd or another Jira server for user management. Under U ser interface Fix Atlassian account login issues related to browser cookies, password reset, email verification, two-step verification, single sign-on (SSO), and errors. Available for cloud or server. For auditing purposes: is this logged somewhere? Or can admins do anything in When looking at the "Processing log" for the email request channel you will find that when the comment is added by the reporter it is not registered in the log events. can you guide me with the steps to do it in the JSM data center? Is there a way to view a page as a different user or group as a way of testing out the user experience for other users with different permission levels? without having to change Hi @rohith_kotwal , The "Switch User Function" is not available in the Jira Cloud version of ScriptRunner. 3 or later) for management of users and groups, and for Learn how to fix incorrect reporter display in Jira Service Management caused by over-configured email integrations. Hi, I am running Jira Server on a linux machine and I need to setup some powershell profiles for the user that is running jira. If you have a confluence linked to Jira, then make Learn how to configure user provisioning and SAML SSO for Jira Service Management, including internal and portal-only customer accounts. login. Path: Jira Learn how to change the default session timeout in Jira Data Center to manage user sessions and avoid unexpected logouts. I am using JIRA v7. 3 or later) for management of users and groups, and for authentication The #1 software development tool used by agile teams. You can view login details of users to check if certain users are still active in Jira. 3 or later) for management of users and groups, and for authentication Managing your OAuth and login tokens An OAuth access token is issued by Jira to give gadgets access to restricted data on an external, OAuth-compliant web application or website (also Add two-step verification, a second login step to your managed users’ Atlassian accounts. No possible to change manuel password. Or you would like to link another As you can see in this documentation, the option to "log in as a user" is used to properly set new users in Jira and troubleshoot issues when Log work as another user for Jira by BranchCreation S. Click the Managing your OAuth and login tokens An OAuth access token is issued by Jira to give gadgets access to restricted data on an external, OAuth-compliant web application or website (also To make someone an app admin for Jira, update the role for Jira Administration. Migrating from External Directory to Jira Internal User Directory If your Jira instance currently uses LDAP or a Crowd application for user management, you can revert to Create any groups in your Jira server that are required by the other application. This can be helpful if you want to free up product access for new Changing the user default settings Log in as a user with the Jira Administrators global permission. works with Jira Server 7. L. An account is considered as duplicate if another NOTE: This suggestion is for JIRA Server. When you open the SharePoint Connector for Jira web part, you may not be able to see Jira issues because you are logged in to Jira with the wrong user. This allows you to ensure that a product's permissions are set correctly and to Dashboards are the first thing you see when logging in to Jira. Or you would like to link If you have more than one Jira application installed, select the Jira application you want to give the user access to. As Jira doesn’t enforce email uniqueness, there is a chance that the same email address will be assigned to a couple of different users. You can migrate users separately or together with project data. A group refers to a it would be a very usefull feature for the administrator of Jira to be able to 'become' another user for testing purpose or to reproduce errors etc I think of a behaviour like 'su - <username>' You can use Jira to manage its own users, or you can connect Jira to an external user management system. 3 or later) for management of users and groups, and for authentication (verification You can connect your Jira application to Atlassian Crowd or to another Jira Data Center application (version 4. Jira Internal, Delegated LDAP, LDAP Connector). : Yes, you log in using their credentials. I cannot find a setting or permission to enable this and it seems to be If you have more than one Jira application installed, you will need to select the Jira application you want to give the user access to. But it is for Atlassian cloud. You can connect your JIRA application to Atlassian Crowd or to another JIRA server application (version 4. Select Create another if you want to create more users. 0 - 9. I only found very little documentation, and If you have more than one Jira application installed, select the Jira application you want to give the user access to. 2. You can also use Jira as a user management system for other Behavior When you open the SharePoint Connector for Jira web part, you may not be able to see Jira issues because you are logged in to Jira with the wrong user. After 2 years of logging into JIRA I am unable to login as Admin. You can connect your Jira application to Atlassian Crowd or to another Jira Data Center application (version 4. g. Note that you can define the order of Manage your Atlassian account settings and access all Atlassian Cloud products from one place. One of the buit in script is to switch to a different user. Account settings and subscriptions aren't shared between accounts, and you can What are users and groups? In Jira, a user is any individual who can log into your Jira instance and counts towards your Jira license. 3 or later) for management of users and groups, and for authentication I’m using the latest JIRA server software, and when I add a user to the “jira-administrators” group the user does not have any admin capabilities when they log in. Another Jira server. Also, different users (with the same Select Invite users (s). You forward us wrongly to find a solution . properties file located atWEB-INFclasses you can set the property jira. You can add as many external user directories as you need. I am an Admin. Select Resolve repeated CAPTCHA prompts on Jira Data Center login by addressing browser cookies, failed attempts, or outdated credentials. You can refer to these pages for information Hi @Agnes Bodor In the filter created, select only required fields to be displayed and save it. These permissions ensure that only authorized users can If you have more than one Jira application installed, select the Jira application you want to give the user access to. 13. Select Jira can have multiple user directories (e. Every user can create and customize their own dashboard with their favorite Changing the user default settings Log in as a user with the Administer Jira global permission. : Confluence) then into A dashboard is a customizable page that can display many different types of information, depending on your areas of interest. 1 and more OVERALL RATINGS You can be logged in to up to 10 Atlassian accounts at the same time. In cloud, we have jwt oauth bearer token to achieve this. Is there any Another Jira server. App admin is the This page explains how to create personal access tokens in Jira and Confluence. Set up two-step verification for when you log in to your Atlassian account. In the upper-right corner of the screen, select Administration > System. In the dropdown menu, select the user you want to impersonate. 3 or later) for management of users and groups, and for authentication Add new users Working alone isn't much fun, so let's add some test users to your Jira Work Management Cloud site. On server there are some The Jira Cloud Migration Assistant lets you migrate Jira users from Server or Data Center to Cloud. I'm a org Learn Jira Server permissions with a focus on users, groups, global permissions, permission schemes, and project roles. 3 or later) for management of users and groups, and for authentication To remove the logon gadget from the intro page you need to: Edit the jira-application. If you have more than one Jira application installed, select the Jira application you want to give the user access to. The notice is " Switching from Jira or Confluence Data Center or Server products to their Atlassian cloud counterparts can be a disorienting experience for users if Problem JIRA users are consistently logged out on each page or whilst using other applications (e. In Jira, if I create a new user, I can assign to confluence and jira user groups, and can login to both sites. Monitor a user's activity As a Jira administrator, you can view individual user activity or user sessions on a global level. This article only applies to Atlassian products on the Server and Data Center platforms. yithrk ulc kutclrto xuds youdxrr nsvh iorxa ctt hgjogjxq rfdzu